Terms & Conditions

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Terms & Conditions

Welcome to Vihumotors.com. By accessing or using this website, you agree to be bound by the Terms & Conditions outlined below, along with our Privacy Policy and other applicable policies displayed on this website.

If you do not agree with these terms, please discontinue use of the website immediately.

Vihumotors reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. It is your responsibility to review them periodically before making any purchase.

1. Website Usage

By using Vihumotors.com, you agree:

  1. Not to misuse or tamper with the website.
  2. Not to engage in fraudulent transactions.
  3. Not to misrepresent your identity.
  4. Not to use buying agents or automated systems without permission.
  5. To provide accurate and complete information while placing orders.

We reserve the right to suspend or terminate accounts found violating these conditions.

2. Disclaimers & Limitation of Liability

Use of Vihumotors.com is at your sole risk. The website and all products/services are provided on an “as is” and “as available” basis.

Vihumotors makes no warranties, expressed or implied, regarding:

  1. Product suitability for specific vehicles unless explicitly mentioned.

  2. Accuracy of product descriptions or images.

  3. Website being uninterrupted or error-free.

Under no circumstances shall Vihumotors be liable for:

  1. Direct or indirect damages
  2. Loss of profits
  3. Data loss
  4. Installation damage due to improper fitting
  5. Delays caused by courier partners

3. Intended for Users Over 18

This website is intended for individuals 18 years or older. Users below 18 must use the website under parental or guardian supervision.

4. Product Display & Colors

We strive to display product images as accurately as possible. However:

  1. Actual product color may vary due to screen resolution and lighting.
  2. Minor variations in design, texture, or finish may occur.

These variations do not qualify as defects.

4. Product Display & Colors

This website is intended for individuals 18 years or older. Users below 18 must use the website under parental or guardian supervision.

5. Pricing Policy

  1. Prices are listed in INR (₹).
  2. Prices and offers are subject to change without prior notice.
  3. In case of pricing errors, we reserve the right to cancel the order and issue a refund.

6. Payment Methods

We accept payments via:

  1. UPI
  2. Credit/Debit Cards
  3. Net Banking
  4. Wallets
  5. COD (Cash on Delivery) where available

Orders are processed only after successful payment confirmation (except COD).

7. Promotional Codes & Coupons

  1. Coupons must be used before their expiry date.
  2. Coupons are valid for single transactions only.
  3. Coupons cannot be replaced if lost or expired.
  4. If the order value is less than the coupon value, remaining balance will not be refunded.
  5. Coupons cannot be transferred or exchanged for cash.

8. Order Validation & Acceptance

After placing an order:

  1. We verify payment details and shipping address.
  2. We reserve the right to cancel or limit quantities without stating a reason.
  3. Order confirmation email does not guarantee order acceptance.

If an order is cancelled after payment, the refund will be processed as per standard banking timelines.

9. Order Limitations

Vihumotors may:

  1. Limit quantities per customer
  2. Cancel bulk orders
  3. Reject dealer/reseller purchases
  4. Cancel orders using the same billing/shipping details suspiciously

10. Shipping Policy

  1. Delivery timelines are estimates and may vary.
  2. Delays due to courier services, weather, or external factors are not under our control.
  3. Customers must provide accurate shipping details.

11. Installation Responsibility

  1. Some products (e.g., car floor mats, lighting accessories) may require professional installation.
  2. Vihumotors is not responsible for damages caused due to improper installation.
  3. Ensure compatibility with your car model before purchasing.

12. Return & Exchange Policy

  1. Please read carefully before purchasing:
  2. Returns accepted within 3 days of delivery (only for eligible products).
  3. Custom-made products (e.g., custom car floor mats) are non-returnable.
  4. Used, damaged, or improperly installed products are not eligible for return.
  5. Return shipping cost must be borne by the customer.
  6. Exchanges allowed only if product is unused and in original packaging.
  7. Refunds (if approved) will be processed to original payment method.

13. Cancellation Policy

  1. Orders can be cancelled before dispatch.
  2. Once shipped, cancellation is not possible.
  3. Refund timelines depend on payment method and bank policies.

14. Intellectual Property

All content on this website including:

  1. Logos
  2. Images
  3. Product descriptions
  4. Designs
  5. Graphics

Are the property of Vihumotors and may not be copied, reproduced, or distributed without written permission.

15. Termination of Use

Vihumotors reserves the right to:

  1. Terminate user accounts
  2. Block access
  3. Cancel orders

If misuse or violation of policies is detected.

16. Governing Law

Vihumotors reserves the right to:

  1. Terminate user accounts
  2. Block access
  3. Cancel orders

If misuse or violation of policies is detected.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of India. Any disputes shall be subject to the jurisdiction of the courts in India.

17. Contact Information

For any queries related to these Terms & Conditions:

Email: support@vihumotors.com
Phone: +919990388889